Our commitment to you
“As an open and honest organisation, we take pride in our service and the way in which we treat our clients. We, therefore, promise to give you and your family time to discuss your requirements; to offer you a choice of brands and services; to try to save you money and to help you understand your options. We further promise not to rush you into making any decisions and not to baffle you with jargon.”
PETE & ALLY WHITELEY • DIRECTORS
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We’re here to help answer your questions. As an open and honest organisation, we take pride in our service and the way in which we treat our clients.
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Together Financial Solutions Limited is registered in England and Wales. Registration Number: 06472931 Registered Address: 29 Trinity Street, Barnstaple, Devon, England, EX32 8HX
If you are unhappy with our service
If you have a complaint about your adviser, or any financial advice you have received from your adviser, please contact us:
Quilter Financial Planning Complaints Department
Quilter
SUNDERLAND
SR43 4JP
Email: [email protected]
Tel: 0808 171 2626
You can find more information by visiting the Quilter Financial Planning website: www.quilterfinancialplanning.co.uk/contacts/
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (www.financial-ombudsman.org.uk)
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