My main role is to ensure that all customers are contacted and offered a full mortgage review a few months before their mortgage rate expires to avoid their rate increasing once their existing rate expires. I speak with the clients when I make initial contact and I work alongside all the Advisers to establish the best way to contact everybody needed.

I have previously worked in a Bank as a Customer Service Assistant and as a Mortgage Administrator at a Mortgage brokers. I have gained my CeMap qualification in order to have a better understanding of the mortgage advice process, although I do not currently give advice.

In my past life, I enjoyed Fine Art and I studied at Bath Spa University where I gained a BA (Hons) degree in Fine Art my main interests now are sport and exercise. I run daily.

  • Certificate in Mortgage Planning and Practice.

CUSTOMER CARE TEAM MEMBER
Office: 01271 346123
Email: [email protected]
WHEN I WAS LITTLE I WANTED TO BE…

An Air Hostess!

AT THE WEEKEND, YOU WILL FIND ME…

At swimming lessons, Park Runs and at numerous birthday parties!

MY FAVOURITE PART OF MY JOB IS…

Helping people.

THE THEME SONG OF MY LIFE IS…

‘Get back up again’ by Anna Kendrick… The song from the Trolls movie!

I AM PASSIONATE ABOUT…

My beautiful children and fitness and exercise.

MY DREAM DINNER GUESTS ARE…

Elvis Presley, Usain Bolt, Witney Houston.

MY SUPERPOWER IS…

My ability to organise a lot of people always!

MY FAVOURITE PLACE IS…

Bath.

FIVE WORDS TO DESCRIBE ME ARE…

Small, busy, hardworking and caring.

I AM HAPPIEST WHEN…

I watch my children trying hard and therefore achieving their aims!

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